Using QBO Chrome Bookmarks has been a fan favorite feature of users for years. Sadly, many QBO users are finding that their favorite shortcut trick (bookmarks) are broken. Instead of clicking the saved link to a favorite page and seeing the requested screen many users are getting errors.

So, what the heck happened?

QuickBooks Online has updated their URL format. The cluster server reference number is now located at before the QBO page. Previously, we could click on our beloved bookmarks and were able to call up a page. The results of the new URL update means, now when we click on the bookmarks, we get an error unless, we are working within the particular cluster the bookmark recognizes. For many bookkeepers and accountants, we have clients located within many clusters and now our bookmarks are all broken.

Click here to read the full article and find out the fix.